Safety Guide

This Safety Guide for in-person Learning is in line with national child-protection legislation (Criminal Law (Sexual Offences and Related Matters) Amendment Act (No. 32 of 2007)) and is endorsed by Connect Network, a non-profit organization dedicated to the safety of at-risk women and children.


What we do to keep our tutors and clients safe

The screening of our clients (to protect our tutors)

All clients are requested to supply us with their basic information.

We also require upfront payment to ensure our clients are legitimate.


The screening of our tutors (to protect our clients)

We gather each applicant’s contact details, physical address, education history, and relevant experience.

We review each applicant’s documents: ID / Work permit (if foreign), Matric Certificate, and/or University Transcript.


The selection of tutors for a job

Our Tutor Team reviews tutor applications for each job, selecting the most appropriate (based on gender, age, location, and other relevant factors).

If you are a female tutor tutoring a male adult (over 18) you will be briefed as to the situation before you are asked to accept the job. If you decide to accept the job you must also please notify your next of kin as to the lesson time and whereabouts of each lesson.

We endeavor to make sure that the client lives within a 10-15km radius of your home.


The management of the tutoring process

We only disclose your contact details to the client once you’ve accepted the job and the Lesson Schedule is being sent to the client.

After the first lesson, we will make contact with you and the client to ensure that everyone was happy with the lesson.

If a client is unhappy with a tutor, or vice versa, we endeavor to change the tutor first, failing which we stop future lessons and refund the client.


What you can do to keep safe

Be aware of the risks

For a start, it’s important for you to be aware of the possible risks associated with private in-person tutoring. While we make every effort to mitigate any risks, it’s important to be aware of them and take active steps to protect yourself.

These are a few of the risks that we’ve identified:

Risks involved with traveling to unsafe areas

Damage to musical instruments

Stalking or inappropriate messaging

Bogus clients with sinister intentions


Sexual harassment

Other serious crimes


Be vigilant

All tutors should always inform their next of kin of their whereabouts and their expected time of return.

Take action

We also strongly recommend that if you feel uncomfortable about any aspect of your tutoring assignment that you contact your Support Manager immediately and/or take any additional steps you deem necessary, which might include contacting the authorities, or a next of kin.

Apply for a clearance certificate

All tutors should have a clearance certificate before they start tutoring.

Please contact [email protected] to find out how to apply for a clearance certificate